Which award sets Bakers Delight pay
- Award code
- MA000004
- Employer
- The franchisee that owns your bakery. Most Bakers Delight bakeries are franchised; Bakers Delight Holdings Ltd is the franchisor and runs a small number of bakeries itself.
- Rates on this page from
- the first full pay period on or after 1 July 2026
- Casual loading
- 25%
- Checked against the source
- 22 October 2026
The General Retail Industry Award covers bakery shops that bake what they sell (cl 4.2(e)), so it sets the minimum pay for Bakers Delight sales staff, bakers and apprentices. Your employer is the franchisee that owns your bakery, or Bakers Delight Holdings at a company bakery. A franchisee with its own approved enterprise agreement pays under that agreement instead, but it cannot pay a base rate below the award.
Next scheduled increase: First full pay period on or after 1 December 2026 (sales staff aged 18 and 19). Determination PR813655 applies to sales staff at Levels 1 to 3 with more than 6 months' service. An 18-year-old goes from 70% to 75% of the adult rate, or $20.86 an hour at Level 1. A 19-year-old goes from 80% to 85%, or $23.64. Bakers and other Level 4 staff are already on adult rates at any age. Adult rates next move with the 2027 Annual Wage Review.
Every level: Retail Award rates 2026.
These are the General Retail Industry Award minimums for bakery shops. Your employer is the franchisee that owns your bakery, not Bakers Delight Holdings, unless you work at one of the company's own bakeries. Franchisees can pay more; they cannot pay less.
In July 2023 the Fair Work Ombudsman went to court over $1.25 million in underpayments to 142 mostly young sales and baking staff at three Hobart bakeries. The franchisee had kept paying the rates in its 2012 agreement instead of lifting them to the Retail Award each year. The Ombudsman also sued Bakers Delight Holdings as the franchisor, and in 2025 the Full Federal Court rejected the company's appeal on a point of law in that case. An old agreement cannot be used to pay a base rate below the award (Fair Work Act s 206).
If your payslip names an enterprise agreement, that agreement sets your penalties and allowances, but every base rate in it must be at least the award rate for your level.
Bakers Delight hourly pay rates by level (adults)
Casual = base + 25% (casual loading).
| Level | Full-time & part-time | Casual |
|---|---|---|
| Retail employee level 1Sales assistant: serving customers, slicing and bagging bread, the till, incidental cleaning; also an unqualified baking assistant | $27.81 | $34.76 |
| Retail employee level 2Higher retail classification: the award's Schedule A lists the duties at each level | $28.45 | $35.56 |
| Retail employee level 3Opens or closes the bakery, secures cash, or is second in charge to the manager | $28.89 | $36.11 |
| Retail employee level 4Qualified baker or pastry cook using the trade for most of the week (Schedule A.4.3(b)); assistant bakery manager | $29.45 | $36.81 |
| Retail employee level 5 | $30.66 | $38.33 |
| Retail employee level 6 | $31.11 | $38.89 |
| Retail employee level 7 | $32.67 | $40.84 |
| Retail employee level 8 | $33.99 | $42.49 |
Full-time hours at the Retail employee level 1 rate: $54,953 a year before tax (38 hours × 52 weeks). See take-home pay on $55,000 (nearest we publish).
Bakers Delight pay rates by age (junior rates)
Retail Award junior percentages (cl 17.2) apply to sales staff at Levels 1 to 3 only. A qualified baker is Level 4, so a junior baker gets the full adult rate. Apprentice bakers are paid a percentage of the Level 4 rate under the award's apprentice schedule instead.
| Age | % of adult | Full-time & part-time | Casual |
|---|---|---|---|
| Under 16 | 45% | $12.51 | $15.64 |
| 16 | 50% | $13.91 | $17.39 |
| 17 | 60% | $16.69 | $20.86 |
| 18 | 70% | $19.47 | $24.34 |
| 19 | 80% | $22.25 | $27.81 |
| 20 (6 months' service or less) | 90% | $25.03 | $31.29 |
| 20 (more than 6 months' service) | 100% | $27.81 | $34.76 |
| 21 and over | 100% | $27.81 | $34.76 |
Percentages are of the adult Retail employee level 1 rate; the dollars are our arithmetic, rounded to the cent. Junior rates under other awards.
Bakers Delight penalty rates: evenings, weekends and public holidays
| When | Full-time & part-time | Casual |
|---|---|---|
| Monday to Friday, before 6pm | 100% | 125% |
| Monday to Friday, after 6pm | 125% | 150% |
| Saturday | 125% | 150% |
| Sunday | 150% | 175% |
| Public holiday | 225% | 250% |
| Baking production: shift starting 2am to 6amEarly morning shift rate, cl 25.2(a) | 112.5% | 137.5% |
| Baking production: shift starting midnight to 2amNight shift rate, cl 25.2(b) | 130% | 155% |
- The first five rows are the award's Table 12 rates for ordinary hours (cl 22.1). The percentage is of the minimum hourly rate for your level. The casual column already includes the 25% loading.
- Bakers start early, and the award treats that separately. A baking production employee whose shift starts between 2am and 6am gets 112.5% for the whole shift (casual 137.5%). One who starts between midnight and 2am gets 130% (casual 155%). For a Level 1 baking assistant that is $31.29 and $36.15 an hour ($38.24 and $43.11 casual); for a Level 4 baker $33.13 and $38.29 ($40.49 and $45.65 casual). These rates replace the shiftwork and overtime rates for up to 38 hours a week and 9 hours a day (cl 25.2(c)).
- For a Level 1 sales assistant, weekday evenings after 6pm and Saturdays pay $34.76 an hour ($41.72 casual), Sundays $41.72 ($48.67 casual) and public holidays $62.57 ($69.53 casual).
Overtime
| When | Full-time & part-time | Casual |
|---|---|---|
| Monday to Saturday, first 3 hours | 150% | 175% |
| Monday to Saturday, after 3 hours | 200% | 225% |
| Sunday | 200% | 225% |
| Public holiday | 250% | 275% |
How penalty rates work · overtime calculator
The public holiday rate above applies on the days each state declares. For the dates and a worked example on the busiest trading days, see Christmas Day, Boxing Day, New Year’s Day, Australia Day and Easter, and for a store that closes over Christmas, the Christmas shutdown and annual leave guide.
What this page does not show
- Whether your particular franchisee has its own enterprise agreement. Agreements are registered under the franchisee's company name, which we cannot search bakery by bakery.
- Apprentice baker rates: the award pays apprentices a percentage of the Level 4 rate (Schedule B.4 and B.5) that depends on the apprenticeship year and when it started. Not transcribed here.
- Bakery manager salaries, which franchisees set by contract.
- The current status of Bakers Delight Holdings' 2006 collective agreements, which the company applied to end in 2017 and again in 2019.
Bakers Delight pay questions
Related employers
Also paid under the General Retail Industry Award 2020
The award rates behind a Bakers Delight job
An enterprise agreement must leave each employee better off overall than the award, so the award minimum for the same job is the floor these rates are tested against. For the jobs most Bakers Delight team members do, the award pages are:
- Retail Manager pay rates: $31.11/hr award minimum
- Forklift Operator pay rates: $27.97/hr award minimum
- Retail Worker pay rates: $27.81/hr award minimum
Sources & References
- 1
- 2Bakers Delight franchisor faces Court (17 July 2023), Fair Work Ombudsman
- 3
- 4Junior rates determination PR813655 (Retail Award, 26 August 2026), Fair Work Commission
Last verified: 22 October 2026. Our content is based on the latest information from official Australian government sources.
Anita Bell
AuthorFounder & Senior Bookkeeper
Accountancy degree (2015); certified in Xero, QuickBooks Online, MYOB, Saasu, Zoho and Reckon One