Your employer is the franchisee that owns your store, not Harvey Norman Holdings. These are the General Retail Industry Award minimums; franchisees can pay more, and many sales roles add commission on top.
If your franchisee has its own approved enterprise agreement, that sets your pay instead — but it cannot pay a base rate below these award rates (Fair Work Act s 206). Your payslip must name the award or agreement you are paid under.
Commission cannot replace the minimum: whatever the commission arrangement, your pay for each pay period must be at least the award rate for the hours you worked, including penalty rates.
Which award sets Harvey Norman pay
Harvey Norman electrical and furniture retail staff are paid under the General Retail Industry Award 2020 (MA000004). There is no Harvey Norman-wide enterprise agreement. Each Harvey Norman store in Australia is run by an independent franchisee who employs the staff, and the General Retail Industry Award covers them unless that franchisee has its own approved agreement — which still cannot pay a base rate below the award.
Employer: The franchisee that owns your store — Harvey Norman, Domayne and Joyce Mayne stores in Australia are run by independent franchisees.
Next scheduled increase: First full pay period on or after 1 December 2026 (juniors aged 18 and 19). Staff aged 18 or 19 at Levels 1 to 3 who have worked for their employer for more than 6 months move up: 18-year-olds from 70% to 75% and 19-year-olds from 80% to 85% of the adult rate (determination PR813655). At Level 1 that is $20.86 and $23.64 an hour. Adult rates next change with the 2027 Annual Wage Review.
For the underlying award minimums across every employer in the industry, see Retail Award rates 2026.
Harvey Norman hourly pay rates by level (adults)
Base hourly rates before tax for adult employees. Casual rates include the 25% casual loading, paid instead of leave entitlements.
| Level | Full-time & part-time | Casual (incl. 25%) |
|---|---|---|
| Retail employee level 1The award's entry level for retail employees, such as a sales assistant. Franchisees do not publish which level each role sits at | $27.81 | $34.76 |
| Retail employee level 2Higher retail classification — the award's Schedule A lists the duties at each level | $28.45 | $35.56 |
| Retail employee level 3Higher retail classification — the award's Schedule A lists the duties at each level | $28.89 | $36.11 |
| Retail employee level 4Higher retail classification — the award's Schedule A lists the duties at each level | $29.45 | $36.81 |
| Retail employee level 5Higher retail classification — the award's Schedule A lists the duties at each level | $30.66 | $38.33 |
| Retail employee level 6Higher retail classification — the award's Schedule A lists the duties at each level | $31.11 | $38.89 |
| Retail employee level 7Higher retail classification — the award's Schedule A lists the duties at each level | $32.67 | $40.84 |
| Retail employee level 8Higher retail classification — the award's Schedule A lists the duties at each level | $33.99 | $42.49 |
Harvey Norman pay rates by age (junior rates)
Junior employees are paid a set percentage of the adult Retail employee level 1 rate for their age. Retail Award junior percentages (cl 17.2) apply only at Levels 1 to 3; a junior doing Level 4 work or above gets the full adult rate. A 20-year-old who has worked for the employer for more than 6 months already gets 100%.
| Age | % of adult | Full-time & part-time | Casual |
|---|---|---|---|
| Under 16 | 45% | $12.51 | $15.64 |
| 16 | 50% | $13.91 | $17.39 |
| 17 | 60% | $16.69 | $20.86 |
| 18 | 70% | $19.47 | $24.34 |
| 19 | 80% | $22.25 | $27.81 |
| 20 (6 months' service or less) | 90% | $25.03 | $31.29 |
| 20 (more than 6 months' service) | 100% | $27.81 | $34.76 |
| 21 and over | 100% | $27.81 | $34.76 |
The percentages are the instrument’s own. The dollar figures are our arithmetic — the percentage applied to the adult Retail employee level 1 rate, rounded to the cent — because the instrument does not print junior dollars. Your payslip may differ by a cent.
For how junior rates work across every award, and when you move to the adult rate, see junior pay rates in Australia.
Harvey Norman penalty rates: evenings, weekends and public holidays
Penalty rates are a percentage of the base hourly rate for your level (or, where stated, a flat amount per hour) for hours worked at the times below.
| When | Full-time & part-time | Casual |
|---|---|---|
| Monday to Friday, before 6pm | 100% | 125% |
| Monday to Friday, after 6pm | 125% | 150% |
| Saturday | 125% | 150% |
| Sunday | 150% | 175% |
| Public holiday | 225% | 250% |
- Percentages are of the minimum hourly rate for your level (award cl 22.1, Table 12, for employees who are not shiftworkers). Casual figures add the 25% loading rather than multiply it: Sunday casual is 175%, not 187.5%.
- For an adult Level 1 employee that is $34.76 an hour on a weekday evening or Saturday ($41.72 casual), $41.72 on a Sunday ($48.67 casual) and $62.57 on a public holiday ($69.53 casual).
- Staff employed specifically as shiftworkers (for example night fill on shifts) are paid under the award's shiftwork rates instead: 130% Monday to Friday, 150% Saturday and 175% Sunday (casual 155%, 175%, 200%).
Overtime
| When | Full-time & part-time | Casual |
|---|---|---|
| Monday to Saturday, first 3 hours | 150% | 175% |
| Monday to Saturday, after 3 hours | 200% | 225% |
| Sunday | 200% | 225% |
| Public holiday | 250% | 275% |
To price a mix of weekday, weekend and overtime hours, use the overtime and penalty rate calculator.
How much Harvey Norman pays a week
Gross weekly pay for an adult at Retail employee level 1, with every hour at the ordinary weekday rate. Weekend and evening shifts push these figures up; tax comes off them.
| Hours a week | Part-time / full-time | Casual |
|---|---|---|
| 15 hours | $417.15 | $521.40 |
| 25 hours | $695.25 | $869.00 |
| 38 hours | $1,056.78 | $1,320.88 |
A full-time year (38 hours × 52 weeks) at $27.81 is $54,953 before tax. See take-home pay on $55,000 (the nearest salary we publish) and $27.81 an hour as a yearly salary.
Enter your hourly rate and hours in the weekly pay calculator to see tax withheld and what lands in your account. Casual or part-time with a second job? Check the second job tax calculator.
What this page does not show
We publish only what we could read from a primary source. Left off rather than estimated:
- Whether your particular franchisee has its own enterprise agreement — agreements are registered under the franchisee's company name, which we cannot search store by store.
- Commission rates and incentive schemes — set by each franchisee, not published.
- Which award level each Harvey Norman role is classified at.
Harvey Norman pay questions
Pay rates at other employers
How this page is sourced▼
Every rate on this page was read from the General Retail Industry Award 2020 (MA000004) and the Fair Work Ombudsman pay guide on 24 September 2026. Nothing is estimated or averaged. Junior dollar figures the instrument does not print are calculated from its own percentages and labelled as such.
Rates change on dates written into the award (usually 1 July each year), and a new agreement can replace this one. Re-check against your payslip and the instrument itself; the Fair Work Ombudsman (13 13 94) can confirm what applies to you.
Sources & References
- 1General Retail Industry Award 2020 (MA000004), consolidated to 1 July 2026— Fair Work Commission
- 2Company overview — The Franchise Operating Model in Australia— Harvey Norman Holdings Ltd
- 3
- 4Junior rates determination PR813655 (Retail Award, 26 August 2026)— Fair Work Commission
Last verified: 24 September 2026. Our content is based on the latest information from official Australian government sources.
Anita Bell
AuthorFounder & Senior Bookkeeper
Accountancy degree (2015); certified in Xero, QuickBooks Online, MYOB, Saasu, Zoho and Reckon One
Anita Bell earned her accountancy degree in 2015 and has worked as a senior bookkeeper with Prime Bookkeeping for over 5 years. This built her skills in Australian and New Zealand tax legislation and industry regulations. She is certified in Xero, QuickBooks Online, MYOB, Saasu, Zoho and Reckon One, and works with payroll and rostering software including Gusto, Deputy, Tsheets and KeyPay. She has strong experience in hospitality, building and construction, financial services, real estate, ecommerce, and medical and health services.
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